Refund and Returns Policy

1. Return Eligibility

You can request a return or exchange within 14 days from the date of receiving the product, provided that:

• The product is unused and in its original condition.
• The product is in its original packaging with all labels and accessories.

2. Non-Returnable Items

The following items cannot be returned:

• Products damaged by misuse.
• Products without original packaging or missing parts.

3. Refund Process

• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed within 7-14 working days via the original payment method.

4. Shipping Costs

• Return shipping costs are the customer’s responsibility unless the return is due to a wrong or defective item sent by us.

5. How to Request a Return

To request a return, please contact us at:

Email: [email protected]

Phone: +20 228770858